What To Expect

As you prepare for your arrival, here’s what you need to know.

Travel Arrangements

Our patients usually fly into Sky Harbor airport in Phoenix. Upon arrival, you will be met at the gate by one of our drivers who will have your name and description. If you do not see the driver there, go to the security checkpoint and wait. If you do not see the driver within 15 minutes, please proceed to baggage claim.

Be encouraged, the driver will find you; it is difficult to predict Phoenix traffic. If you’ve retrieved your luggage and the driver has not connected with you, call 800-445-1900 and ask for Admissions. Once in Wickenburg, the driver will escort you directly to Brighten Bay, and you will meet with admitting staff.

First Days

The first few days at Brighten Bay are designed to help us learn more about your health and history, while simultaneously orienting you to the program. You will receive your patient handbook and learn about the evaluation process, program philosophy, and guidelines for living in the community. During this time, you will meet with a primary care provider for a history and physical; you will also meet with a psychiatric provider for evaluation. Psychological assessments will be administered to help us better structure your treatment plan. You will also meet with one of our registered dietitians to discuss your food plan. When all assessments are completed, you will begin participating in the program at the appropriate level of care.


A primary therapist will be assigned to you before your arrival. Assignments are made according to your individual needs and issues. Your primary therapist will make every effort to meet you on the first day. Please understand, they are as eager to meet you as you are to meet them.

Nutrition Plan

With over 25 years of experience in treating those with eating disorders, we possess an awareness of how difficult this part of the program may be for you. Rest assured that our staff has expertise in nutritional management and will be sensitive to your cares and concerns. Initially, a member of the nutrition staff will meet with you to do a comprehensive Nutrition Assessment. You will then work with a registered dietitian each week to establish nutrition goals. Our primary care providers, in conjunction with the registered dietitian and licensed nurse, will prescribe your initial food plan; the dietitian will then make changes as needed throughout your stay.

Family Experience

Your Family Week will be scheduled according to your individual treatment needs, goals, and length of stay. Your family will be receiving a packet of information about Family Week and lodging options soon after your admission to the program.

To learn more about our treatment programs, innovative therapies, and what to expect from treatment at Brighten Bay, explore this website further or call 866-329-7713 to find out how we can help.

Get Answers to Your Questions

If you or a loved one would like to know more about eating disorder treatment at The Brighten Bay, give us a call to speak to one of our trained admissions specialists. We’re here to help.